Process Communication Management is an innovative tool which enables you to understand, motivate, and communicate more effectively with others. People have experienced greater success and power in their personal and professional lives after learning and applying the principles of Process Communication. So can you.

Dr. Taibi Kahler, of Little Rock, Arkansas, discovered how to identify and respond appropriately to patterns of productive behaviour (successful communication) and and non-productive behaviour (miscommunication) second by second. In 1978 NASA took advantage of this discovery by using PCM in the selection, placement, and training of astronauts. Today, tens of thousands of people, from astronauts to entrepreneurs, have put these distinctions to work for themselves. Find out for yourself just how you can gain greater success, even with that difficult person.

Process Communication is being used successfully as a management tool, as a vehicle to improve salesmanship, as a powerful marketing survey tool, as a political polling tool, as a dynamic tool for making speeches more effective, as a potent mentoring tool to reach elements of society who are in trouble with the law, and as an incredible educational tool that helps all students succeed in the classroom.

People who should attend:

• Managers
• Mediators
• Sales People
• Marketers
• Educators including Teachers and Administrators
• Others interested in communication or self-awareness

Managers and Entrepreneurs can:

• Increase Profitablity
• Improve Quality and Increase Value
• Increase Customer Satisfaction
• Reduce Distress
• Improve Morale and Job Satisfaction

Mediators can:

• Help reduce tension in mediation sessions
• Help insure that all sides hear all views
• Help arrive at win-win solutions to problems

Sales People and Marketers can:

• Increase sales
• Increase customer satisfaction
• Increase Profitability

Leadership International Limited, through Ian Thomson, is an associate of Kahler Communications Europe. Ian, as a certified senior trainer, will deliver the Process Communication program, the Sales Program and the Management Excellence program as both in-house and public events.

Process Communication" = Improved Quality, Value, Profitability, Satisfaction

In 1971, Taibi Kahler saw a PROCESS, a sequence by which people interacted with one another both in positive and negative ways. The uniqueness of this discovery was that human behavior could be identified objectively literally second by second as being either productive (COMMUNICATION) or non-productive (MISCOMMUNICATION). Both patterns were sequential, measurable and predictable.

For this discovery, Dr. Kahler was awarded the 1977 Eric Berne Memorial Scientific Award and honored by more than 20,000 of his clinical peers from 52 countries as having provided the most significant scientific discovery in his field of psychology. His miniscript afforded people the means of diagnosing someone within minutes and accurately predicting their pattern of negative behavior under stress.

With many invitations to speak at national and international business and organizational conferences, Dr. Kahler translated his concept into a non-clinical model of communication for business and individuals. PROCESS COMMUNICATION was developed to offer business people a firm behavioral, management and interaction foundation.

Process Communication Management (PCM)

• Identifies personality types.
• Assesses character strengths
• Reflects preferred management styles and favorite "channel" or means of communication
• Determines individual psychological and motivational needs
• Predicts potential management/interaction success or failure patterns under stress
• Provides intervention points for failure patterns
• Offers ways of reinforcing positive, productive behaviors.

Dr. Kahler's theory has withstood professional scrutiny and the test of time since 1971. His Process Communication programs have already significantly touched the world of business and industry.

See Taibi Kahler's article: Process Com 2